What You Need to Know About This Job Offer

The Welfare Rights Officer (Temporary) role offers a salary ranging between £35,000 and £42,000 per year. This is a full-time, temporary position running until January 2028, and remote working is not available. Applicants must already be employed by the council or an associated employer.

This opportunity is especially suited to individuals with HNC or SVQ Level 3 qualifications in a relevant field and advanced knowledge of welfare benefits. It provides a generous holiday allowance with 27 days annual leave, plus flexibility and learning support.

Applicants will work inside a supportive team focused on helping individuals tackle poverty while providing welfare support and advocacy. Benefits include a structured environment and professional development opportunities.

Protecting Vulnerable Groups (PVG) checks are mandatory before starting. Visa sponsorship is not available at this time. The organisation encourages diversity and guarantees interviews for specific applicant groups.

The application process must be completed via the employer’s internal portal and CVs are not accepted. Precision and attention to detail throughout the process are crucial for consideration.

Day-to-Day Job Responsibilities

Within this role, you will support both council staff and the community by providing up-to-date advice and training on welfare benefits. You will be expected to handle mediations and negotiations for benefit appeals, working to Scottish National Standards in Advice and Representation.

You’ll also train and update staff in departments like Housing, Social Work, and Education, ensuring that they can better support service users. The post involves regular mediation, benefit appeals, and collective problem-solving for residents who require support navigating complex systems.

Developing and delivering training materials is a key task, alongside providing advocacy for those who need it. As part of the Tackling Poverty Team, your expertise in social security and benefit regulations will be pivotal to delivering council objectives.

Time management, empathy, and strong communication skills are essential for success. You’ll also need to collaborate closely with various stakeholders to facilitate the best outcomes for residents.

Your remit is broad, offering constant learning, clear structure, and a direct opportunity to improve people’s lives while meeting council targets and strategic goals.

Main Advantages of the Position

One standout benefit of this role is its competitive compensation alongside the promise of 27 days of annual leave. Job security for nearly four years offers stability and career planning potential for the right candidate.

Working with a diverse, mission-driven team ensures that every day feels meaningful as you support vulnerable individuals and make tangible differences. The council invests in professional development and inclusive policies, contributing to a sense of belonging for staff.

Key Drawbacks to Consider

Remote or hybrid work is not an option, which could limit flexibility. The role is also only available to internal candidates, reducing accessibility for those not already employed by the council or its partners.

The temporary contract, ending in early 2028, means those seeking a permanent position should consider long-term planning. The responsibility to apply precisely through internal systems can be challenging for some.

Our Final Verdict

This Welfare Rights Officer (Temporary) offer is ideal for those already within the council system seeking career progression, generous leave, and a sense of purpose at work. The responsibilities are clear, impactful, and professionally rewarding.

If you have the necessary qualifications and are passionate about supporting others through advocacy and teamwork, this position is highly recommended for both its compensation and its meaningful subject matter.