Valor Hoy

Part-Time Call-Centre Agent – Flexible Hours, Training Provided, Remote Role

Unbiased review of the Part-Time Call-Centre Agent job. See salary, pros and cons, culture and career path details. Find out if this remote, flexible role is right for you.

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Part-Time Call-Centre Agent

Join a top insurance provider. Enjoy remote, part-time hours, full training, inclusive culture, competitive salary (£22,750 pro-rata), and strong career prospects.




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The Part-Time Call-Centre Agent role comes with a competitive salary of £22,750 pro-rata (expected at £15,166 for the part-time pattern), ideal for those seeking steady part-time work. The hours are Monday to Friday, 9am to 2pm, offering a permanent contract and remote working flexibility. Three weeks of comprehensive training set you up for success, blending initial face-to-face sessions with remote learning.

Daily Responsibilities and Role Overview

This position puts you at the core of customer support, handling inbound queries by phone and email. You’ll resolve customer issues efficiently, working closely with teammates to ensure service meets set standards. Adhering to key targets (KPIs), accurately recording interactions, and following up on tasks is central to the role. Professional communication and empathy are essential traits for everyday success.

Main Pros

The job stands out for its work-life balance due to the part-time hours and remote flexibility. Career progression and skill development are actively supported through ongoing training opportunities, making it appealing for long-term growth in customer service. The employer values inclusivity, offering an environment where support for adjustments is transparent and genuine.

Main Cons

The initial training requires a full-time commitment during the first week, which may not suit all candidates. Also, the routine nature of call-centre work can be repetitive, and performance targets are tight. Success relies on maintaining high engagement and attention to detail, which may be stressful for some applicants.

Verdict

Overall, this Part-Time Call-Centre Agent job promises stability, flexibility, and clear career paths for customer-focused individuals. If you value inclusive teams and professional growth, this could be an excellent next step in your career journey.

Recommended for you

Part-Time Call-Centre Agent

Join a top insurance provider. Enjoy remote, part-time hours, full training, inclusive culture, competitive salary (£22,750 pro-rata), and strong career prospects.




You will be redirected to another website

Bruno Gianni
Bruno Gianni

Bruno writes the way he lives, with curiosity, care, and respect for people. He likes to observe, listen, and try to understand what is happening on the other side before putting any words on the page.For him, writing is not about impressing, but about getting closer. It is about turning thoughts into something simple, clear, and real. Every text is an ongoing conversation, created with care and honesty, with the sincere intention of touching someone, somewhere along the way.

Aviso Legal

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Nota Editorial

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